Getting it to you
Flat-rate shipping across Canada, and free pickup at the store.
We ship across Canada for a flat CA$10 per order, and shipping is free on orders of CA$100 or more. In-store pickup is free and available at checkout.
| Topic | Detail |
|---|---|
| Where we ship | Anywhere in Canada. We do not ship internationally yet. |
| Shipping rate | Flat CA$10 per order. Free on orders of CA$100 or more. |
| Processing time | Orders are packed and handed to the carrier within 1–2 business days. |
| Tracking | Every order ships tracked. We send you the tracking number by email once the parcel is on its way. |
| In-store pickup | Free. Choose it at checkout and collect at Pacific Mall, Unit E66 during opening hours. |
| Taxes | Canadian sales tax is calculated and added at checkout. |
We currently ship within Canada only. If you are outside Canada and there is a piece you want, message us on @merakivintageco — we may be able to arrange something, but we can't quote it in advance.
CA$10 flat per order, anywhere in Canada. Order CA$100 or more and shipping is free.
The rate is per order, not per item — so if you're buying more than one piece, put them in the same order and you pay shipping once.
We pack and hand orders to the carrier within 1–2 business days. We're closed Mondays, so orders placed over the weekend usually go out Tuesday or Wednesday.
Delivery time after dispatch depends on the carrier and your destination — typically a few days within Ontario and longer for the rest of the country. We can't guarantee a delivery date, only the date we hand it over.
Every parcel ships tracked. We'll email you the tracking number once your order is on its way. If you haven't received it within a couple of days of your order confirmation, check your spam folder and then contact us — don't assume it hasn't shipped.
Pickup is free. Choose it at checkout and collect your order at Pacific Mall, Unit E66 during opening hours — Tuesday to Sunday, 12–7PM. We'll let you know when it's ready. Bring your order confirmation.
Almost everything we sell is a single, unique piece, and the same rack is shopped in-store and online at the same time. Very occasionally a piece sells at the counter moments before an online order for it arrives.
If that happens we'll contact you promptly and refund you in full to your original payment method, including any shipping you paid. See section 4 of our returns policy.
Please double-check your shipping address at checkout. We can't cover parcels lost or returned because of an incorrect or incomplete address. If a parcel comes back to us as undeliverable or refused, we'll re-send it once you cover the new postage, or issue store credit less the original shipping.
If tracking stalls or your parcel doesn't arrive, contact us. Once a domestic parcel has shown no tracking movement for 15 business days we treat it as lost, file the carrier claim ourselves, and refund you in full. Full detail is in section 5 of our returns policy.
Prices shown are in Canadian dollars. Applicable Canadian sales tax is calculated at checkout based on your delivery address and shown as a separate line before you pay.
Email merakivintage11@gmail.com · DM @merakivintageco · Call +1 647-221-0017
Include your order number and we'll get back to you, usually within 2 business days.