Frequently Asked

Almost all of it, yes. Vintage and pre-owned pieces come in as singles — we buy them one at a time, so when a piece sells, it is gone. That is why stock changes constantly and why we cannot promise to find you another one in a different size.

Use the measurements, not the tag size. A vintage large from 1994 is not a modern large. Every online listing carries measurements taken by hand with the garment laid flat, accurate to about half an inch. Lay a garment you already own flat, measure it, and compare.

Everything is priced by hand based on the piece, not a formula, so prices vary. Every listing in the online shop shows its price, and you can sort or filter the shop by price.

No — we don't hold pieces. Everything is one-of-one, so it's first come, first served: whoever pays first gets it, whether on the site or in store. Want it for sure? Check out online, or come see it in store.

We inspect and authenticate every branded piece by hand before it goes out. If something you bought from us turns out not to be authentic, you get a full refund to your original payment method with no time limit — see section 3 of our returns policy.

Flat CA$10 per order anywhere in Canada, and free at CA$100 and over. It is per order, not per item, so buying two pieces together only costs shipping once.

Not yet. If you are outside Canada and want a specific piece, DM us — we may be able to sort something out, but we cannot quote it in advance.

We pack and hand orders to the carrier within 1–2 business days. We are closed Mondays, so weekend orders usually leave Tuesday or Wednesday. Everything ships tracked.

Yes, and it is free. Choose pickup at checkout and collect at Pacific Mall, Unit E66, Tuesday to Sunday 12–7PM. Bring your order confirmation.

It happens occasionally — the same rack is shopped online and at the counter. If it does, we contact you and refund you in full, including shipping. That is our mistake, so you get your money back.

No — all sales are final, in-store and online. We don't take returns or exchanges for fit, sizing or change of mind, so check the photos and measurements before you buy, and DM us if you want more. If we got it wrong, you get a full refund — see below.

Because every piece is one of one. When something comes back we have to re-photograph it, relist it and sell it again, and card processing fees are not returned to us. Final sale keeps prices where they are.

If we sent the wrong item, a piece has a flaw we didn't disclose, or it arrived damaged, tell us within 7 days of delivery with photos. You get a full refund to your original payment method and we cover the shipping — see section 2 of our returns policy.

No. Vintage clothing is not new, and disclosed wear, fading, repairs and distressing are part of the piece rather than a fault, so it is final sale like everything else.

Always. Bring vintage, streetwear or designer into the store — no appointment needed — and we will make you a cash offer on the spot, or trade you up for credit toward anything on the floor.

Tees, denim, streetwear, bags, hats and jewelry. Clean pieces in good condition move fastest. Not sure? DM us a photo before you make the trip.

Inside Pacific Mall, Unit E66 — 4300 Steeles Ave E, Markham, ON L3R 0N8. Open Tuesday to Sunday, 12–7PM, closed Mondays. Directions are on our visit page.

Not yet. The online store carries a growing selection, but the floor always has more. If you see something on Instagram that is not in the online store, DM us and we will sort it out.